Privacy Policy
Last updated: June 2025
Ordex Georgia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ordexgeorgia.com or make a purchase. Please read this policy carefully.
1Information We Collect
We collect information you provide directly to us when you: • Create an account (name, email address, password) • Place an order (name, shipping address, phone number, email) • Contact us (name, email, message content) • Subscribe to our newsletter (email address) We also automatically collect certain information when you use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2How We Use Your Information
We use the information we collect to: • Process and fulfill your orders • Send order confirmations and shipping updates • Respond to your comments and questions • Send marketing communications (only with your consent) • Improve our website and services • Detect and prevent fraud • Comply with legal obligations
3Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except: • Payment processors (Stripe, TBC Pay, BOG Pay) to process transactions • Shipping providers to deliver your orders • Service providers who assist in our operations • When required by law or to protect our rights All third-party providers are bound by confidentiality agreements and may only use your data to perform services for us.
4Payment Security
All payment information is encrypted using SSL technology. We do not store your full credit card details on our servers. Payments are processed through PCI-DSS compliant payment processors (Stripe, TBC Pay, BOG Pay).
5Cookies
We use cookies and similar tracking technologies to: • Keep you signed in to your account • Remember your cart contents • Understand how you use our website • Improve your browsing experience You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
6Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is kept while your account is active. Order records are kept for 7 years for accounting and legal purposes.
7Your Rights
You have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your personal data • Object to or restrict processing of your data • Data portability • Withdraw consent at any time To exercise these rights, contact us at privacy@ordexgeorgia.com
8Children's Privacy
Our website is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.
9Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
10Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: Ordex Georgia Email: privacy@ordexgeorgia.com Phone: +995 555 000 000 Address: Tbilisi, Georgia